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Furniture Store in Deerfield, IL serving the Chicagoland and Southern Wisconsin area

Privacy Policy | Deerfield Furniture Mart

At Deerfield Furniture Mart ("the Company") - www.deerfieldfurnituremart.com ("the Website"), we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and share your personal information through our Website and services. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information Collection and Use

We collect the following categories of personal information:

  • Identifiers: first and last name, email address, mailing address, phone number, social media
  • Geolocation Data: general location based on IP address and sometimes more precise location data
  • Financial Information: credit card, debit card, and bank account information
  • Demographic Information: information about your household and dwelling, gender, age range, income range, and other demographic information
  • Audio and Visual Information: customer service audio and pictures or recordings used for marketing and our website/YouTube channel
  • Reviews and Testimonials: we may use your written or spoken testimonials on our Website and in our marketing
  • Internet or Other Electronic Network Activity Information: IP address, user agent, and activity on our Website, including chat or chatbot functions
  • Commercial Information: information about products or services purchased or considered buying from us

We collect this information through various methods, including:

  • Directly from you when you create an account, subscribe to our services or marketing, place an order, participate in surveys or feedback, use our services, or communicate with us
  • Third-party data consortiums and other data aggregators
  • Automatically through the use of our Website, including through technologies such as cookies and other tracking technologies
  • When you contact us through third-party apps and websites, such as but not limited to Facebook, Google, OfferUp, Craigslist, eBay, Amazon

We use your personal information to:

  • Facilitate purchases, offer services, and send promotional communications
  • Organize shipping, delivery, or pick up of our merchandise
  • Improve our services, offerings, and customer relations
  • Administer your account and process orders
  • Analyze preferences, trends, and statistics
  • Comply with legal obligations, protect your rights, and prevent fraud and abuse
  • Provide customer support and process returns
  • Help us better market our services and products

Disclosure of Personal Information

We do not sell consumer data but may disclose information in exchange for valuable consideration. Your personal information may be shared with our marketing partners, such as but not limited to Google, Facebook, Microsoft, Oracle for the purpose of targeting future customers anddisplaying ads. Your data may also be shared with our financing partners if you are considering financing our merchandise. These third parties may use the personal information for their own purposes, as outlined in their own privacy policies.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to enhance the user experience, track website usage, and personalize your experience. You may be able to control these technologies through your browser settings or other tools.

Social Media And User Generated Content

Our Website may include features for sharing information or content through social media platforms or other means. Please note that any information shared in these forums is public and can be seen by others. We are not responsible for the privacy practices of third-party platforms and encourage you to review their privacy policies before sharing any personal information.

If you submit user-generated content, such as product reviews or photos, your information may be publicly accessible. We may use this content in our advertising and marketing efforts and in other ways.

Protecting Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us at legal@deerfieldfurnituremart.com.

Third-Party Services and Content

Our Website may contain links to other websites or services that are operated by third parties. These third-party websites and services may have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices or the content of these third-party websites and services.

Passive/Technical Collection

We collect internet or other electronic activity, such as your interactions with our Website, using technologies such as cookies and from certain service providers, as well as using tools such as Google Analytics. You can learn more about how these services use data, and how you can control it, by reviewing Google's Privacy Policy.

Security of Personal Information

We have implemented reasonable security measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. Despite these efforts, no security measures are perfect or impenetrable and we cannot guarantee the security of your personal information. Company's website or services, customers acknowledge the inherent risk in transmitting personal information online and agree to do so at their own risk. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at legal@deerfieldfurnituremart.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Right to Opt-Out of Marketing Communications: You have the right to opt-out of receiving promotional communications from us by following the opt-out instructions provided in those communications. You may opt out of receiving promotional emails, text messages, or phone calls from us by contacting us directly or unsubscribing via our email unsubscribe link.

Data Transfer

Your personal information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of the United States, please be aware that we may transfer your personal information to the United States, and process and store it there. By using our Website or services, you consent to this transfer.

International Data Transfers

If you are accessing the Website from outside the United States, please be aware that you are sending information (including personal information) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored. These countries (including the United States) may have data protection laws that are different from, and potentially less protective than, the laws of your country of residence. By using the Website or providing us with any information, you understand and consent to the collection, storage, processing, and transfer of such information in and to the United States and other countries.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will provide notice of any material changes by posting the updated Privacy Policy on our Website and indicating the date of the latest revision. Your continued use of the Website after we post a change signifies your acceptance of the change. If you do not agree to the terms of this Privacy Policy, please do not use the Website or the services we offer through it.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at legal@deerfieldfurnituremart.com.

Governing Law

This Privacy Policy is governed by the laws of Lake County, State of Illinois, and country of the USA.

Dispute Resolution

Any privacy-related issues arising from this Policy will be resolved through arbitration in Lake County, Illinois, at the users cost.

Last updated: February 9th, 2023

This Privacy Policy is effective as of the date set forth above and replaces any prior privacy policies.